Help with Geophii
What do you need
help with?
I want to understand where to begin
Use the free-check route for a first view of AI visibility, or explore the product tour to understand the wider workflow. A first check is a starting point; fuller research, reviews and delivery have their own scope.
I cannot see the expected information
Confirm the selected website, the date of the evidence and whether the required account connection is available. Tell the team which page you opened and what you expected. A missing connection or unfinished check should not be interpreted as a zero result.
I have a question about a charge or delivery
Open the relevant work and review its service, payer and current status. When contacting the team, identify the website and the item you mean. Do not start another paid attempt merely to see whether the first one worked.
I work through an agency
Your agency is the first contact for its own plan, work and agreed allowances. Ask what is included before ordering extras. If you arrived through an agency's referral route, keep using that route when getting started.
I need help with a connection
Describe the system, the intended workflow and any visible error. Use the approved account connection process for access. Never send a password, private key or authentication code in a general support message.
Where can I contact Geophii?
Use the contact page or email hello@geophii.com.
Is the product tour connected to my website?
No. It is a labelled interactive demonstration with example information. Your real website work takes place in the app.
Where are current prices shown?
The app displays the price for eligible products. For custom or agency work, confirm the agreed scope and payment terms before ordering.
No matching guidance here. Tell us what happened →
Still need a hand?
Tell us which website you are working on and what happened.